Privacy Policy

1. Introduction

Welcome to ListmateAI, operated by Still Alive ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how your personal data is collected, used, and safeguarded. This Privacy Policy applies to the ListmateAI mobile application (the "App") and our website at listmateai.app (the "Website"), collectively referred to as the "Services."

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

2.1 Information You Provide

• Email Address: When you join our waitlist or create an account, we collect your email address.
• Account Information: If you sign up using Google or Apple sign-in, we receive basic profile information (name, email) as provided by those services.
• Shopping List Data: The content of your shopping lists, groups, and related data you create within the App.

2.2 Information Collected Automatically

• Usage Data: We collect information about how you interact with the Services, including pages visited, features used, and time spent.
• Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
• IP Address: Collected for security, analytics, and general geographic location purposes.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Send you updates about our launch and product news (waitlist communications)
• Improve, personalize, and expand the Services
• Analyze usage trends and user behavior to enhance user experience
• Detect, prevent, and address security issues and abuse
• Communicate with you about support requests, updates, and promotional materials (with your consent)
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect and process your data:

4.1 Google Analytics (GA4)

We use Google Analytics to understand how visitors interact with our Website. Google Analytics collects data such as pages visited, session duration, and general geographic location. Google may use this data in accordance with their own Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our Website through session recordings and heatmaps. Clarity may collect data such as mouse movements, clicks, and scroll behavior. Microsoft processes this data in accordance with their Privacy Statement.

4.3 Cloudflare

Our Website is served through Cloudflare, which provides content delivery, DNS, and security services. Cloudflare may collect certain technical data (such as IP addresses) to provide these services. See Cloudflare's Privacy Policy for more details.

5. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the Services (as listed above), subject to appropriate confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Safety: To protect the rights, property, or safety of ListmateAI, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your data may be transferred to the acquiring entity.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy. Specifically:

• Waitlist Emails: Retained until you unsubscribe or request deletion, or until the waitlist is no longer active.
• Account Data: Retained for the duration of your account. Upon account deletion, your data will be removed within 30 days, except where retention is required by law.
• Analytics Data: Retained in accordance with the policies of the respective analytics providers (Google Analytics, Microsoft Clarity).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Portability: Request a machine-readable copy of your data.
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails.
• Restriction: Request that we limit the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at privacy@listmateai.app. We will respond to your request within 30 days.

8. Data Security

We implement industry-standard security measures to protect your personal data, including encryption in transit (TLS/SSL), secure data storage, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at privacy@listmateai.app, and we will promptly delete it.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website and updating the "Effective Date" at the top. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ListmateAI
Email: privacy@listmateai.app
Website: listmateai.app